Session Description

Digital and AI transformation in healthcare must be guided by human experience, not technology alone. This session explores how centering patients, providers, and the workforce accelerates adoption, builds trust, and drives measurable impact. Participants will gain practical insights into governance, team alignment, and translating innovation into solutions that improve quality, safety, and experience.

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Speakers

Robbie Freeman, DNP, RN

Robbie Freeman, DNP, RN, is the Chief Digital Transformation Officer at Mount Sinai Health System, where he leads enterprise-wide strategies to integrate digital products, artificial intelligence, and informatics into clinical operations. His work focuses on improving outcomes for patients, empowering care teams, and enhancing the digital experience for employees across the health system.

A recognized innovator in healthcare, Dr. Freeman was named to Healthcare Innovation magazine’s “40 Under 40” list for his contributions to advancing digital health. He holds a DNP from Yale University, where his scholary work focused on using digital solutions to reduce health disparities and expand access to care. He also earned a Master’s degree from NYU’s Stern School of Business and is a proud graduate of the Mount Sinai Phillips School of Nursing, where he now serves on the Board of Trustees.

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